Über 8returns
8returns is a returns intelligence platform that helps ecommerce brands retain revenue, automate operations, and prevent returns.
Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business.
AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns.
Core features:
- Self-serve returns portal, fully customizable to match your brand
- Customer retention features: exchanges, store credit, repairs
- Dynamic rules & conditions based on country, product category, customer segments
- Key return analytics to help you reduce return rates
- Automated creation of return labels or QR codes for a smooth experience
8returns
Hybrid
GTM Assistant (part-time, Marketing) - German speaking
8returns is hiring a creative working student (20hrs/week) to help build its GTM engine. Native German required.
Ort
Berlin
Bereich
Marketing & Kommunikation
Art
Werkstudent
8returns
8returns-Gründerin Nilaxsa Yoganathan im FinanceFWD-Podcast
Nilaxsa Yoganathan wird Co-Founder bei 8returns. Die frühere Zalando-Managerin soll die Produktentwicklung des Retouren-Start-ups vorantreiben und dessen Plattform für Händler weiter ausbauen.
8returns
8returns raises 800,000 euros
8returns has raised €800,000 in a pre-seed funding round to optimize returns management for online retailers. The startup aims to make the returns process more efficient and sustainable through automation and data-driven solutions.
8returns
Start-up-Promis investieren in Retouren-Software 8Returns
Prominente Investoren wie Mario Götze und Verena Pausder investieren in 8returns. Das Start-up will mit seiner Software Retouren im Onlinehandel effizienter, kostengünstiger und nachhaltiger gestalten.
8returns
Startup-Promis investieren in Retouren-Software 8Returns
8returns erhält 15 Millionen US-Dollar von Investor Alto Partners, um Rückgabeprozesse im E-Commerce zu vereinfachen. Die Plattform automatisiert Retouren und hilft Onlinehändlern, Kosten zu senken und nachhaltiger zu arbeiten.
